Terms & Conditions
Effective Date: May 27, 2026
By accessing or using the RB Spencer Heating & Air website, services, forms, communications, or SMS programs, you agree to these Terms & Conditions.
Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or functionality of the website or services.
Service Information
Information provided on this website is for general informational purposes only and may be updated or changed without notice.
RB Spencer Heating & Air makes reasonable efforts to ensure information is accurate but does not guarantee completeness, accuracy, or availability.
Estimates & Service Availability
Any estimates, pricing, scheduling, promotions, maintenance plans, financing offers, or service availability displayed on this website are subject to change without notice and may vary based on project scope, materials, availability, location, inspection, or other factors.
SMS Communications
By submitting a form on our website and signing up for texts, you consent to receive text messages from RB Spencer Heating & Air at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
Verbal Opt-In
“RB Spencer Heating & Air” will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can; “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent”. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.
Email Communications
By submitting your email address, you agree to receive communications related to appointments, services, promotions, newsletters, financing offers, maintenance plans, and company updates. You may unsubscribe at any time using the unsubscribe link included in emails.
Intellectual Property
All website content, including text, graphics, logos, branding, images, website materials, and marketing content, are the property of RB Spencer Heating & Air and may not be copied, reproduced, distributed, or used without written permission.
Limitation of Liability
RB Spencer Heating & Air shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from use of this website, communications, or services.
Disclaimer
All services, website content, and communications are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.
Third-Party Services & Links
Our website may contain links to third-party websites or services. RB Spencer Heating & Air is not responsible for the content, policies, practices, or availability of third-party websites or providers.
Changes to Terms
RB Spencer Heating & Air reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website or services following any updates constitutes acceptance of those changes.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California.
Contact Us
RB Spencer Heating & Air
www.rbspencerinc.com
rbsac@rbspencerinc.com
530-674-8307